1. Introduction

This Privacy Policy applies to all visitors, users, and customers of this website (hereinafter referred to as the “Site”). This policy governs the collection, storage, processing, usage, disclosure, and protection of your personal data and complies with the General Data Protection Regulation (GDPR) for European Economic Area (EEA) and United Kingdom users, the California Consumer Privacy Act (CCPA/CPRA), and other applicable U.S. state privacy laws, as well as global data protection regulations.

By accessing and shopping on our website, you fully acknowledge and agree to the data collection and processing rules outlined in this Privacy Policy. If you disagree with any clauses, please stop using our site immediately.

2. Types of Personal Data We Collect

2.1 Information You Voluntarily Submit

We collect data you actively provide when registering an account, placing orders, contacting customer service, or subscribing to marketing emails, including but not limited to: full name, shipping/billing address, postal code, contact phone number, email address, payment transaction records, order history, and customer service consultation content.

2.2 Automatically Collected Technical Data

When you browse our website, our system automatically collects non-sensitive technical information via server logs, including: device model, operating system, browser type, IP address, website access time, page click records, browsing stay duration, entry and exit pages, and device unique identification codes. This data is used to analyze website operation, optimize page experience, and prevent fraudulent orders.

3. Cookies & Tracking Technologies

We use cookies, pixel tags, and similar tracking tools to improve your browsing experience:

· Functional Cookies: Save your login status, shopping cart content, and regional preference settings to avoid repeated configuration during repeated visits.

· Analytics Cookies: Count website traffic and analyze user browsing habits to optimize product display and page layout.

· Marketing Cookies: Record your browsing and purchase preferences to push targeted product recommendations and promotional information matching your interests.

You can disable cookie functions through your browser settings at any time. However, turning off all cookies may cause partial website functions (such as shopping cart checkout) to work abnormally.

4. How We Use Your Personal Data

We only use your collected personal information for the following legitimate purposes, and will not misuse your data beyond the stated scope:

1. Process, fulfil, and deliver your orders, including logistics arrangements, after-sales support, and order status notifications via email or SMS.

2. Verify user identity, prevent fake orders, payment fraud, and illegal transaction behaviors to protect the property security of both parties.

3. Send order updates, logistics tracking information, after-sales service reminders, and customer support replies via email or phone.

4. Optimize website functions, product categories, and page experience through anonymous user behavior data analysis.

5. Send optional marketing newsletters, discount promotions, and new product launch notifications only if you explicitly subscribe to marketing emails.

6. Comply with legal obligations, respond to official regulatory inquiries, resolve dispute claims, and protect our legitimate legal rights.

We will never sell, rent, or trade your complete personal identifiable information to third-party commercial companies for profit without your explicit written consent.

5. Data Sharing & Third-Party Service Providers

We may share necessary limited personal data with trusted third-party service providers who assist our business operations, all of whom sign strict data confidentiality agreements with us:

1. Payment service providers: Process online payment transactions, only obtain payment-related information to complete fund settlement.

2. Logistics & courier partners: Receive the recipient's name, address, and phone number to arrange parcel delivery.

3. Website technical suppliers (including website building platforms and analytics tools): Collect anonymous browsing technical data for site maintenance.

4. Legal supervision institutions: Disclose relevant data when required by local laws, court orders, or government regulatory demands.

Third-party platforms have independent privacy management rules, and we are not responsible for their separate data collection behaviors when you jump to their websites.

6. Data Storage & Security Protection

All your personal data is stored on encrypted secure servers. We adopt industry-standard encryption technology, access authority isolation, and regular security maintenance to prevent unauthorized access, disclosure, modification, or deletion of your private information.

Your data will only be retained for the period required to complete the transaction and meet legal retention requirements: Order-related information will be reserved for at least 7 years to meet tax and commercial accounting legal rules; marketing subscription data will be stored until you submit an unsubscribe request.

7. Your Legal Privacy Rights

If you are a user in the EEA, UK, California, USA, or other regions with strict data protection laws, you hold the following legal data rights:

1. Right to Access: You can submit a request to obtain a full copy of all personal data we store about you.

2. Right to Rectification: Correct incomplete, wrong shipping, contact, or order personal information.

3. Right to Erasure ("Right to be Forgotten"): Apply to delete all your personal data when the data is no longer needed for the original collection purposes.

4. Right to Restrict Processing: Stop us from processing your data under specific conditions.

5. Right to Data Portability: Receive your order and personal data in a readable standard electronic format for transmission to other service providers.

6. Right to Object: Opt out of targeted marketing email pushes at any time, and object to data analysis based on your browsing behavior.

7. Right to Withdraw Consent: Revoke your previous authorization for data processing at any time, without affecting the legality of processing before withdrawal.

To exercise any of the above rights, please send a request email to our customer service mailbox with your order ID and identity verification materials. We will respond to valid requests within 30 calendar days as required by law.

8. Minors’ Data Protection

Our website and products are oriented to adult consumers. We do not intentionally collect personal information of users under the age of 16. If you are a parent or guardian and find that your minor child has submitted personal data to us without your permission, please contact us immediately, and we will delete all related minor information without delay.

9. Policy Update Notice

We reserve the right to revise and update this Privacy Policy according to changes in business operations or local legal data protection requirements. All revised clauses will be published on this page with an updated effective date. Continued use of the website after policy updates means you accept the adjusted privacy rules.

10. Contact Information for Privacy Inquiries

If you have any questions, doubts, or requests regarding this Privacy Policy and personal data processing, please contact us via the official customer service email.